FAQS

All of our wall art is proudly made in Australia, and with so many wall art options to choose from, it can be hard to know the difference – we get it! We’ve listed the key differences down below, but for a detailed breakdown on our product specifics, we’ve made this handy ARTWORK GUIDE.

Our standard stretched Canvas Prints are printed on high-quality polycotton canvas, before being stretched around a 38mm timber frame, gallery-wrapped (which is a fancy way to say that it’s neatly finished) and strung as either landscape or portrait. Wanna be a bit more fancy? Why not frame your canvas! You can choose from a white, black or timber look finish, which will add 50mm to both the height and length of your canvas. Prefer to have your artwork stretched by your local framer? No worries – then our Rolled Canvas option is perfect for you.

Our Framed Prints are printed onto bright white, 100% cotton rag, archival quality paper before being mounted onto a foamcore board, framed behind high-quality plexiglass (so we can make sure your artwork arrives in tip-top shape), and strung as either landscape or portrait. You can choose from a black, white or natural oak frame moulding that is 30mm wide and sits 45mm deep from the wall. With all of our Framed Prints, you can choose to add a mat board which is a thick white border that sits between the frame and artwork to give it a more sophisticated finish. Looking to further customise your framing options? All of our designs are available in a Rolled Paper option, giving you nothing but freedom if you’d like to have your local framer finish the job. Want the latest and greatest designs at a really affordable price?

Our  Poster Prints were practically made for you! These funky fresh designs are giclee printed (pronounced zhee-klay – say it, it’s fun!) on ultra smooth art paper, and are available as either Framed Posters or Unframed Posters. While these posters still measure up to our incredibly high-quality standards, the lower priced materials used in their production allow us to offer these designs at a much more competitive price point than our Premium range of Framed Prints or Canvas Prints.

A Framed Canvas may also be referred to as a box frame, a shadow frame, or a floating frame, and can be selected as an addition to all of our Canvas Print options. A little different from a traditional framed print, the canvas sits within the box frame with a 5mm gap, creating a sophisticated shadow effect between the frame and the canvas. Our box frames are 15mm thick, and 50-55mm deep, and add approximately 50mm to both the length and the height of the listed canvas size. We offer box frames on all stretched canvas artworks, and they are available in black, white or timber look finish!

Of course we can! Here at Urban Road, we live and breathe art, we understand how hard it can be to make sure that you choose the picture-perfect artwork for your space. To make it a little easier for you to browse our collection, we’ve categorised our artworks into styles and colours, which you can find and navigate in the dropdown menu on our website. Need a little extra help choosing? Take our artwork quiz to help you narrow down the selection by style, colour palette and mood to find the perfect wall art for your space. Need to see it in your space, no problem, use our app to view the artwork in your room, see what size works best and which frame colour suits your space.

Want to make sure your artwork stands the test of time and always looks like a superstar? Of course you do! To keep your Framed Prints, Canvas Prints and Framed Poster Prints clean and dust free, simply wipe them over regularly with a soft, dry cloth. Good quality microfibres are our favourites! Remember to never use chemical cleaning products or water as this could damage your artwork. Also, make sure that you keep all artwork out of direct sunlight, as this can lead to fading or warping. Not good! If the print you’ve ordered is a Rolled Paper or an Unframed Poster, then make sure to keep it rolled in its tube until framing, and avoid overhandling the artwork or touching the image directly, as this could mark or damage the product. For all Rolled Paper and Rolled Canvas print we supply cotton gloves for you in the tube which we highly recommend you use if you’re framing the artwork yourself!

Please note:

Colours can look different depending on the lighting in the room, just like in real life.

On Android devices, there could be variations due to screen technology & settings.

For more precise results, Apple devices are preferable, benefiting from standardized specifications across their product range.

Here are some suggestions for enhancing your user experience with our App:

• Ensure your room is well lit with natural lighting to begin with.
• Use AR primarily as a guide for placement & styling only.
• For more accurate colour representation of prints, it's recommended to consult our website's photos in a standard setting.
• The AR experience is expected to enhance gradually as Google & Apple integrate more AR-centric features into their device hardware.